How CQS Hired 3 Field Sales Representatives Fast with linq

CQS (CRM Quality Services) is one of Greece’s leading providers of Customer Relationship Management (CRM) and Business Process Outsourcing (BPO) services. With more than 1,000 employees across Greece, the company has established itself as one of the country’s leading employers, earning recognition among the Leading Employers in Greece and achieving the No. 1 ranking in the BPO & Services sector in the Top Employers 2025 awards.

In such a demanding business environment, recruiting Field Sales Representatives for the DEI Fiber project plays a critical role in the company’s commercial success. These professionals work directly in the field, engaging with prospective customers on a daily basis, making their performance directly measurable through sales results. When multiple positions need to be filled simultaneously, the speed of sourcing, evaluating, and selecting qualified candidates becomes a key factor in the success of the recruitment process.

CQS needed to fill three Field Sales Representative positions for the DEI Fiber project within a very short timeframe. For an organization managing sales and customer service projects with demanding operational targets and strict delivery schedules, quickly filling front-line sales roles is essential to ensuring the smooth execution of each project.

The challenge was not simply the number of vacancies but the speed at which the recruitment process had to be completed. Simultaneously sourcing three qualified professionals required a well-structured sourcing strategy, rapid candidate evaluation, and timely hiring decisions, allowing the company to maintain project momentum and meet its operational commitments.

The collaboration began with a comprehensive walkthrough of the linq Sourcing – Custom Plan platform, enabling CQS’s Talent Acquisition team to fully leverage its capabilities from day one. Throughout the recruitment process, the linq team provided continuous support, responding promptly to every request and helping ensure a smooth and efficient hiring workflow.

As part of the recruitment strategy, we advised CQS to contact interested candidates as quickly as possible to maintain candidate engagement and availability throughout the evaluation process. The combination of targeted sourcing and timely communication enabled the recruitment team to move at the pace required by the business.

Overall, 15 targeted outreach requests were conducted, generating 3 interested candidates, while 17 inbound applications were received in parallel. More than 5 candidates progressed to the interview stage, and ultimately CQS successfully filled all three Field Sales Representative positions for the DEI Fiber project.

Three open positions. Three successful hires.

The recruitment process progressed quickly and efficiently, with every candidate who responded positively to the targeted outreach successfully progressing through the hiring pipeline to employment. The outcome demonstrated the value of a well-structured recruitment process, where sourcing, evaluation, and decision-making were executed efficiently and without unnecessary delays.

Successfully filling all three Field Sales Representative positions enabled CQS to strengthen the DEI Fiber project team and meet its operational commitments to its client. In a Business Process Outsourcing (BPO) environment, where recruitment speed directly impacts operational readiness and project performance, rapidly filling multiple vacancies creates measurable business value.

The CQS case highlights an important reality of modern recruitment: even organizations with experienced in-house Talent Acquisition teams choose to strengthen their hiring capabilities with specialized recruitment technology and external expertise when speed is a critical business requirement. In this case, linq complemented CQS’s internal Talent Acquisition function by accelerating candidate sourcing, evaluation, and engagement.

The result was the successful hiring of three Field Sales Representatives through a structured and efficient recruitment process. For organizations that need to fill critical commercial roles without disrupting day-to-day operations, combining an experienced internal Talent Acquisition team with linq’s recruitment technology can provide a significant competitive advantage.

Do you have critical vacancies to fill? Discover how linq can accelerate your recruitment process – even when hiring needs are urgent and multiple positions must be managed simultaneously.