How Moving Doors Filled a Customer Service Representative Role in 40 Days Using linq Platform Sourcing
Outstanding Metrics
40
47
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Moving Doors is a tech-enabled property management and flexible living company headquartered in Limassol, Cyprus, with between 11 and 50 employees. Founded in 2022, the company provides fully furnished, design-led apartments for business professionals, digital nomads, and families seeking flexible accommodation across Limassol, Paphos, and Athens. Its operating model combines hospitality-grade service standards with technology infrastructure and operational discipline, managing the full relationship between tenants and property owners. In this context, customer service is not a support function at the edge of the business. It is the primary point of contact between the brand and everyone who rents or owns through Moving Doors. The ability to staff that function reliably across multiple shifts is a direct determinant of service quality and client retention. The Moving Doors case is relevant to any property management, hospitality, or service-led company that needs to fill a shift-specific customer-facing role without an obvious pool of readily available candidates.
The challenge
Moving Doors needed to fill a Customer Service Representative position specifically for the afternoon shift. That scheduling requirement functions as a practical filter from the start: a meaningful proportion of candidates in customer service roles prefer or require morning hours, which reduces the pool of genuinely available applicants before the first message is sent. At the same time, Moving Doors operates at a service level where the quality of every customer interaction reflects directly on the brand. The right candidate for this role needed to be available for the afternoon shift and capable of delivering the standard of service a premium furnished accommodation product requires. That combination made the search more specific than a typical customer service opening, and more sensitive to process quality throughout.
Solution
We monitored every application and every outreach Moving Doors made to candidates on the linq platform, maintaining continuous visibility over the full pipeline. We supported communications scheduling throughout and sourced CVs where candidates had not provided them, removing friction at each stage of the company-to-candidate interaction. The process from 47 applications through to 4 interviews and a final Πρόσληψη was managed with consistent attention, allowing Moving Doors to assess candidates efficiently and reach the right outcome within 40 days. Our advisory covered the full process, providing the operational support that a company of this size does not always have the internal capacity to run alone.
Result
An afternoon shift customer service role in a premium property management company does not have an obvious pool of willing candidates. The search required broad reach, structured follow-through, and a process disciplined enough to convert 47 applications into 4 targeted interviews and one well-matched hire.
Filling the afternoon shift Customer Service Representative role gave Moving Doors the coverage it needed to maintain service continuity across the full day. For a company that supports tenants and property owners in real time, that shift is not optional. The Πρόσληψη directly protected the quality and consistency of the Moving Doors client experience.
Conclusion
The Moving Doors engagement shows that linq delivers results even when a search carries external constraints. A specific shift requirement narrows the candidate pool before the search begins. Broad application reach, close monitoring, and consistent process management turn that narrow pool into a structured, workable pipeline. Forty days, 47 applications, 4 interviews, 1 Πρόσληψη. linq works for companies of any size and in any sector when the process is managed with precision and the support stays in place from first outreach to close.
Testimonial
“What stood out was the consistency of support throughout. linq monitored every application, kept communications on track, and made sure nothing was missed. For a shift-specific role where the pool is already limited, that level of attention to the process is what gets you to the right result.”
Looking to fill a customer-facing role with a specific shift requirement and finding the available pool smaller than you expected? Here is how linq structures that search.